Terms of service

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from nakitahyatali.com (the "Site") or interact with our services.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and the information necessary to process your purchase. We refer to this automatically-collected information as "Device Information."

A. Information We Collect Automatically (Device Information)

  • Browser Information: Details about your web browser, IP address, time zone, and cookies installed on your device.

  • Usage Data: Information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

B. Information You Provide Directly (Order Information)

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This collection is mandatory to register your account and verify your identity, as required by our Refund Policy:

  • Identification: First name, last name, and email address.

  • Contact & Shipping: Billing address, shipping address, and phone number.

  • Payment Details: Payment information (including credit card numbers or bank transfer details used for transactions), though we do not store full credit card data—this is handled by our payment processor.

2. How We Use Your Personal Information

We use the Order Information we collect primarily to fulfill any orders placed through the Site (processing payments, scheduling collections, and providing order confirmations). Additionally, we use this information to:

  • Communication: Communicate with you regarding your order status, collection updates, and general inquiries.

  • Verification & Security: Verify your identity and ensure account integrity, which is necessary to meet refund issues, chargebacks, and collection security protocols (as stated in our Terms and Conditions).

  • Marketing (If Applicable): Provide you with targeted advertising or marketing communications we believe may be of interest to you, in accordance with your preferences.

  • Administrative: Screen our orders for potential risk or fraud.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your Personal Information, as described above. These third parties include:

  • Service Providers: We use external services (like Shopify) to power our online store. They may have access to your Order and Device Information as necessary to host and run the platform.

  • Payment Processors: Your payment information is securely shared with third-party payment processors to complete your transactions.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. This retention is necessary for historical verification of non-refundable downpayments and resolution of any post-collection disputes.

5. Your Rights

If you are a resident of certain jurisdictions (such as the European Union or California), you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.

6. Changes to this Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kitanilly.basics@gmail.com.